# No Response to Prefix Commands

If the bot is not responding to prefix commands in your server, try the steps below:

{% stepper %}
{% step %}
Make sure the bot has access to the channel or has the `administrator` permission
{% endstep %}

{% step %}
Make sure you did not [change the prefix of the bot](../../../tools/prefix-commands#change-the-prefix-of-the-bot). You can check this by using the `!prefix` command, this command will always be the same.&#x20;

If you did change your prefix for the server, make sure to use that prefix in all other commands.&#x20;
{% endstep %}

{% step %}
Did you not get a solution? Check out [our support options](../../start-here/get-support)!
{% endstep %}
{% endstepper %}
